This Privacy Policy explains how information about you is collected, used and disclosed by JJM Plumbing (collectively, “JJM Plumbing,” “we” or “us”) when you use our website https://jjmplumbingpa.com (“Website”) and services (“Services”), or when you otherwise interact with us. This Privacy Policy also describes your choices regarding use, access and correction of personal information collected about you through our Services. Please read this Privacy Policy carefully and ensure that you understand it before you start to use our Services.
This Website is owned and operated by, or on behalf of, JJM Plumbing (“we”, “our” or “us”). We are the data controller in respect of personal information of our users based in the European Union.
By accessing and using the Services, you acknowledge that you have read and understood the content of this Privacy Policy. We reserve the right to update this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the Privacy Policy and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you a notification). We encourage you to review the Privacy Policy whenever you access the Services or otherwise interact with us to stay informed about our information practices and the ways you can help protect your privacy.
INFORMATION YOU PROVIDE TO US THROUGH THE SERVICES
We collect and process information you provide directly to us via the Services. Personal data submitted through the Services include the details you submit when you create an account, participate in any interactive features of the Services, request customer support or otherwise communicate with us. The types of information we may collect include your name, email address, company name, postal address, phone number and any other information you choose to provide.
INFORMATION WE COLLECT AUTOMATICALLY WHEN YOU USE THE SERVICES
Log Files: We gather certain information about your use of the Services, including the type of browser you use, access times, pages viewed, your IP address and the page you visited before navigating to the Services, and store it in log files.
Information Collected by Cookies and Other Tracking Technologies: We use various technologies to collect information, including cookies and web beacons. For more information about cookies, and how to disable them, please see Your Choices below.
INFORMATION WE COLLECT FROM OTHER SOURCES
We may also obtain information from other sources and combine that with information we collect through our Services for purposes of advertising and user authentication.
SMS/TEXT MESSAGING
When you opt in to receive SMS/text messages from JJM Plumbing, we collect your mobile phone number. We use this information to send you text messages related to appointment scheduling, service updates, estimate follow-ups, and other communications you have consented to receive.
What We Collect: When you opt in to our SMS program, we collect your phone number and any information you provide in your opt-in request.
How We Use Your Mobile Information: We use your phone number solely to send you the text messages you have requested, such as appointment confirmations, service reminders, and estimate follow-ups.
No Sharing of Mobile Information: We do not sell, rent, or share your mobile phone number or any information collected through our SMS program with third parties for their marketing purposes. Your mobile information will only be shared with service providers who assist us in delivering text messages, and they are contractually prohibited from using your information for any other purpose.
Opt-Out: You may opt out of receiving SMS messages at any time by replying STOP to any message. After opting out, you will receive a confirmation message and will no longer receive SMS messages from us unless you opt in again.
Message Frequency: Message frequency varies based on your interactions with us and the services you request.
Message and Data Rates: Standard message and data rates may apply depending on your mobile carrier and plan.
USE OF INFORMATION
We may use information about you to:
- Enable you to have full access to the Services
- Provide, maintain and improve the Services
- Provide and deliver the products and services you request, process transactions and send you related information, including confirmations and invoices
- Send you technical notices, updates, security alerts, and support and administrative messages
- Respond to your comments, questions and requests, and provide customer support
- Create your account and identify you when you sign-in to your account
- Communicate with you about products, services, offers, promotions, rewards, and events offered by JJM Plumbing and others
- Monitor and analyze trends, usage and activities in connection with the Services
- Detect, investigate and prevent fraud and other illegal activities and protect the rights and property of JJM Plumbing and others
- Personalize and improve the Services and provide advertisements, content or features that match user profiles or interests
- Notify you about important changes to the Services, including changes or updates to this Privacy Policy
- Carry out any other purpose described to you at the time the information was collected
SHARING OF INFORMATION
We may share your personal information as follows or as otherwise described in this Privacy Policy:
- With vendors, consultants and other service providers we have vetted and approved who need access to such information to carry out work on our behalf
- In response to a request for information if we believe disclosure is permitted by, in accordance with, or required by, any applicable law, regulation or legal process
- With any person to whom disclosure is necessary to enable us to enforce our rights under this Privacy Policy or to protect the rights, property and safety of JJM Plumbing or third parties
- In connection with, or during negotiations of, any merger, sale of JJM Plumbing assets, financing or acquisition of all or a portion of our business by another company
- With analytics and search engine providers that assist us in the improvement and optimization of our Website
- With your consent or at your direction
We may also share aggregated or de-identified information, which cannot reasonably be used to identify you.
EXTERNAL LINKS
The Website may, from time to time, contain links to external sites. If you follow a link to any of these websites,
please note that these websites have their own privacy policies and that we do not accept any responsibility or
liability for these policies. We are not responsible for the privacy policies or the content of such sites.
ADVERTISING AND ANALYTICS SERVICES PROVIDED BY OTHERS
We may allow third-party companies to serve advertisements on our behalf across the Internet and in applications using cookies that are collected. These entities use technologies including cookies, web beacons, device identifiers and other tools to collect information about your use of the Services and other websites and applications. This information may be used by JJM Plumbing and JJM Plumbing service providers to, among other things, analyze and track data, determine the popularity of certain content, and deliver advertising and content targeted to your interests.
MARKETING
Where permitted in our legitimate interest or with your prior consent where required by law, we will use your personal information for marketing and to provide you with promotional update communications by email about our products/services. You can object to further marketing at any time by selecting the “unsubscribe” link at the end of all our marketing and promotional electronic communications to you, or by contacting us at jasonmilchenski@yahoo.com.
SECURITY
We take reasonable steps, including physical, technical and organizational measures, to protect your personal information from unauthorized access and against unlawful processing, accidental loss, destruction and damage. Unfortunately, transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information submitted to us.
TRANSFER OF INFORMATION TO THE U.S. AND OTHER COUNTRIES
JJM Plumbing is based in the US. By accessing or using the Services or otherwise providing information to us, you understand that your information will be subject to processing, transfer and storage in and to the U.S. where you may not have the same rights and protections as you do under local law.
YOUR CHOICES
Account Information: You may access, update or change personal information you have provided by emailing us at jasonmilchenski@yahoo.com.
Cookies: Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Services.
Promotional Communications: You may opt out of receiving promotional emails from JJM Plumbing by following the instructions in those emails or by emailing jasonmilchenski@yahoo.com. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.
SMS/Text Messages: You may opt out of receiving SMS/text messages at any time by replying STOP to any message you receive from us. You may also text HELP for assistance. After opting out, you will no longer receive text messages from us unless you opt in again.
CONTACT US
If you have questions or concerns about this Privacy Policy, please contact us at:
JJM Plumbing
Germansville, PA 18053
jasonmilchenski@yahoo.com
(610) 554-2484